Play responsibly at Crusado Casino
A session at Crusado Casino costs money the way a concert ticket does, and the cost is easiest to accept when you fix it in advance. One habit covers most situations: choose the amount before the first bet, deposit it once and do not top it up the same day. Below we list the tools available on your account and the signs that call for a break.
Tools on your account
We do not currently offer configurable deposit, loss or session limits in the account settings. You will find a self-assessment questionnaire on our responsible gaming page, and our support team arranges self-exclusion.
| Tool | What it does | How to use it |
|---|---|---|
| Self-exclusion | Closes your account | E-mail to support@crusado.com; closure within 24 hours |
| Self-assessment questionnaire | Reviews your gambling habits | On our responsible gaming page |
| Account closure | Permanent closure on request | Through our support, who assist with the closure |
Scroll horizontally to see the full table
Signs that call for a pause
- A new deposit follows a loss on the same day.
- Your sessions run longer than planned most of the time.
- Your stakes go up after losses rather than after wins.
- Money for bills or rent goes into play.
- You hide your gambling from family or friends.
- The next session occupies your thoughts during work or at night.
Habits that keep you in control
- Decide your budget before the session, since a number chosen during play tends to grow.
- Deposit once and close the cashier, so a second payment needs a deliberate step.
- Keep a clock visible, because slots have no natural end.
- Skip a bonus whose wagering is unclear, as the turnover forces longer play.
- Take a day off after a big win or a big loss, since both distort judgement.
Getting help
Send your exclusion request to support@crusado.com and keep our written confirmation of the closure. GamCare, Gamblers Anonymous and Gambling Therapy are linked from our responsible gaming page and offer confidential support independently of any casino.
Frequently asked questions
How do I request self-exclusion at Crusado Casino?
An e-mail to support@crusado.com closes your account within 24 hours. Ask for a written confirmation and keep it.
Is a deposit limit available?
We do not offer a configurable deposit or loss limit in the account. A fixed personal budget set before the session is the practical alternative.
Which organisations do you link?
GamCare, Gamblers Anonymous and Gambling Therapy are linked from our responsible gaming page and work independently of the casino.